Terms of Use

Agreement to Terms

By accessing and using the lumen-cry website and services, you agree to be bound by these Terms of Use. If you disagree with any part of these terms, you should not use our website or services.

These terms apply to all visitors, users, and others who access or use our services.

About lumen-cry

lumen-cry Limited is a company registered in England and Wales with company number 08742916. Our registered office is at 42 Riverside Gardens, Norwich, Norfolk, NR1 3QH, United Kingdom.

We provide professional gardening, landscaping, and ecological restoration services throughout the East of England.

Use of Website

Permitted Use

You may use our website for lawful purposes only. Specifically, you may:

• Browse information about our services
• Contact us with enquiries
• Access resources and information we provide

Prohibited Use

You must not use our website in any way that:

• Violates any applicable law or regulation
• Infringes intellectual property rights
• Transmits harmful code, viruses, or malicious software
• Attempts to gain unauthorised access to our systems
• Interferes with the proper functioning of the website
• Collects data through automated means without permission
• Impersonates any person or entity
• Harasses, threatens, or defames others

Intellectual Property Rights

The content on this website, including text, graphics, logos, images, and software, is the property of lumen-cry Limited or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may view, download, and print pages from the website for personal, non-commercial use, provided you:

• Do not modify the content in any way
• Include all copyright and proprietary notices
• Do not use content for commercial purposes without written permission

The lumen-cry name and logo are trademarks of lumen-cry Limited. You may not use these marks without our prior written consent.

Service Terms

Quotations and Estimates

Any quotations or estimates provided through our website or in response to enquiries are indicative only and subject to site assessment. Final pricing will be confirmed in a written proposal following consultation.

Service Agreements

Specific terms and conditions for our gardening and landscaping services are provided separately in service agreements. These website Terms of Use are supplemented by those service-specific terms.

Availability

Service availability is subject to scheduling and capacity. We cannot guarantee availability at any particular time and reserve the right to decline projects at our discretion.

Website Availability and Accuracy

Availability

We strive to ensure our website is available at all times but cannot guarantee uninterrupted access. We may suspend or withdraw access temporarily for maintenance, updates, or due to circumstances beyond our control.

Accuracy of Information

We make reasonable efforts to ensure information on our website is accurate and up to date. However, we do not warrant that:

• The information is complete, accurate, or current
• The website will be error-free or uninterrupted
• Defects will be corrected immediately
• The website or servers are free from viruses or harmful components

Any reliance you place on information from our website is at your own risk.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not control these external sites and are not responsible for their content, privacy policies, or practices.

The inclusion of any link does not imply endorsement by lumen-cry. Use of third-party websites is at your own risk.

Limitation of Liability

To the fullest extent permitted by law, lumen-cry Limited shall not be liable for:

• Any loss or damage arising from use of, or inability to use, our website
• Any reliance on information obtained from our website
• Any indirect, consequential, or incidental losses
• Loss of profits, revenue, contracts, or anticipated savings
• Loss of data or information
• Wasted management or office time

This limitation applies whether the liability arises from contract, negligence, or other tort.

Nothing in these terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded by law

Indemnification

You agree to indemnify and hold harmless lumen-cry Limited, its directors, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our website
• Your breach of these Terms of Use
• Your violation of any law or third-party rights

Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy and GDPR Information, which explain how we collect, use, and protect your personal information. Please review these documents to understand our data practices.

By using our website, you consent to our data practices as described in those policies.

User Content and Communications

When you communicate with us through our website (for example, via contact forms or email), you grant us the right to use, store, and process that communication to respond to your enquiry and provide services.

You represent that any information you provide is accurate, current, and not misleading. You must not submit content that:

• Contains false or misleading information
• Infringes intellectual property rights
• Contains offensive, defamatory, or inappropriate material
• Violates privacy or other legal rights

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website, with the "Last updated" date revised accordingly.

Your continued use of the website after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

For significant changes, we may provide additional notice through the website or direct communication where appropriate.

Termination

We may terminate or suspend your access to our website immediately, without prior notice, if you breach these Terms of Use or engage in conduct we deem inappropriate or harmful.

Upon termination, your right to use the website ceases immediately. Provisions of these terms that by their nature should survive termination will remain in effect.

Governing Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from these terms or use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining terms continue in full force and effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy, GDPR Information, and Cookies Policy, constitute the entire agreement between you and lumen-cry Limited regarding use of the website.

These terms supersede any prior agreements or understandings relating to website use.

Waiver

Our failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision. No waiver shall be effective unless made in writing and signed by an authorised representative of lumen-cry Limited.

Contact Information

If you have questions about these Terms of Use, please contact us:

lumen-cry Limited
42 Riverside Gardens
Norwich
Norfolk
NR1 3QH
United Kingdom

Email: [email protected]
Company Number: 08742916

Acknowledgement

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.